Shipping policy
Shipping Policy
At House of Silks, we strive to deliver your order safely and promptly.
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Once dispatched, orders are typically delivered within:
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3–7 business days across India
Delivery timelines may vary depending on your location and external factors such as courier delays or unforeseen circumstances.
Shipping Charges
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Shipping charges, if applicable, will be calculated and displayed at checkout
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Any promotional free shipping offers will be applied automatically (if available)
Order Tracking
Once your order is shipped, you will receive a confirmation message/email with tracking details to monitor your shipment.
Delivery
Please ensure that the shipping address and contact details provided are accurate. House of Silks will not be responsible for delays or failed deliveries due to incorrect information.
Delays
While we aim for timely delivery, delays may occur due to:
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High order volumes
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Weather conditions
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Courier service issues
We appreciate your patience in such situations.
Important Note
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Once an order is shipped, it cannot be cancelled
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We are not liable for delays caused by courier partners, but we will assist you in tracking your order
Contact Us
For any shipping-related queries, please contact us at:
houseofsilks.in@gmail.com